Privacy Policy

At Twining Keys, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

• Name and contact information (email, phone)
• Shipping and billing addresses
• Payment information (processed securely by Stripe)
• Photos you upload for your keychains
• Order history and preferences

How We Use Your Information

• Process and fulfill your orders
• Communicate about your order status
• Provide customer support
• Improve our products and services
• Send promotional emails (with your consent)

Information Sharing

We do not sell your personal information. We only share data with:

• Payment processors (Stripe) for secure transactions
• Shipping carriers to deliver your orders
• Service providers who help us operate our business
• Law enforcement when required by law

Data Security

We use industry-standard encryption and security measures to protect your personal information. All payment information is processed securely through Stripe and never stored on our servers.

Your Rights

• Access your personal data
• Request data correction or deletion
• Opt-out of marketing communications
• Request a copy of your data

Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.