Shipping Information
Everything you need to know about shipping your personalized keychain
Standard Shipping
Free on orders over $50
7-10 business days
$4.99 (Free over $50)
Available nationwide
Express Shipping
For urgent orders
3-5 business days
$12.99
Available nationwide
Shipping Locations
We currently ship to all 50 states in the United States. International shipping is not available at this time, but we're working on expanding our reach!
Processing Time
Each keychain is carefully handcrafted to order. Processing typically takes 2-3 business days before shipping. You'll receive a tracking number via email once your order ships.
Tracking Your Order
Once your order ships, you'll receive:
- Email notification with tracking number
- Carrier information (USPS, UPS, or FedEx)
- Estimated delivery date
- Real-time tracking updates
Shipping Restrictions
Please note that we cannot ship to:
- P.O. boxes (for express shipping)
- Military APO/FPO addresses (coming soon)
- International addresses (coming soon)
Damaged or Lost Packages
If your package arrives damaged or doesn't arrive at all, please contact us immediately at hello@twinningkeys.com. We'll work with the carrier to resolve the issue and send you a replacement at no additional cost.